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KandA316
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Message 1 of 2
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My laptop have been stolen is there any way you can help me locate it please

HP Recommended
HP Pavilion Gaming - 15-dk0056wm
Microsoft Windows 11

It was stolen from about 2 weeks and 3 days so the thief probably sold it and format it but I have it's box

1 REPLY 1
Dragon-Fur
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@KandA316 

 

I am sorry that happened.

 

Sorry - No, HP does not track, look for, or help locate stolen devices.

 

If it were available in your region (part of the world), there is tracking software that might have helped.

If available, the software had to have been purchased and installed while you still had the device in your possession.

 

Reference / FYI: 

Optional Security / Tracking Coverage – Track and Lock

 

If enabled (before you lost track of the computer), Windows "Find my Device" might have helped if the thief was nice enough to put the computer on the Internet somewhere near enough that the Windows software could find it.

 

Consider >> Report the loss to the local authorities and perhaps to your insurance company.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

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