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‎09-07-2024 10:59 AM

HP Recommended
Operating System: Microsoft Windows 11

Product name - HP Omen Transcend Laptop 14-fb0012na

Like the subject says, the laptop randomly freezes and makes a loud buzzing noise.

 

Also, despite the laptop arriving on 02/09/2024, the System Fast Check only gave the battery an "OK", as opposed to a "PASSED" like all the other components received. 

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1 REPLY 1

‎09-07-2024 06:02 PM - edited ‎09-07-2024 06:16 PM

HP Recommended

Hi @Leo2005 

 

Welcome to the HP Forum.

 

When did the problem start happening? What activities are you doing with the PC when this happens?

 

I would Contact HP for warranty service when you have a PC covered under warranty.

 

The symptoms you see suggest a possible hardware problem. 

 

Regards

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