cancel
Showing results for 
Search instead for 
Did you mean: 
EthanCook
New member
2 1 0 0
Message 1 of 3
206
Flag Post

My omen 15 won’t boot up

HP Recommended
OMEN 15t-dh100
Microsoft Windows 10 (64-bit)

My screen was up showing a black screen with the backlights for the keys still on, now after I’ve tried holding the power button, plugging it up to the power cable, and performing bios I still have a black screen but the back lights have turned off except for the power button and the fans are spinning fairly loudly. I just got this computer about 1 week ago and I haven’t downloaded anything save for steam, a few games, Firefox, and Spotify.

2 REPLIES 2
EthanCook
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

Update the power indicator is blinking white and the computer is getting hot

0 Kudos
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 3 of 3
Flag Post
HP Recommended

@EthanCook

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation