cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
BaconJr_
New member
4 3 0 0
Message 1 of 8
281
Flag Post

My pc does a strange noise when i play Assasin's creed Odyssey and assasin's creed origin.

HP Recommended
Microsoft Windows 10 (64-bit)

When i play assasin's creed odyssey or assasin's creed origin, my pc does a strange noize (it's coming from my graphique card). When the noize stop, my game freeze for a little bit. Can anyone tell me how to fix it and what is the cause?

7 REPLIES 7
old_geekster
Level 16
Level 16
25,649 9,295 2,965 11,394
Message 2 of 8
Flag Post
HP Recommended

@BaconJr_ , welcome to the forum.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.

 

Also, is the video card original to the computer or an upgrade?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
BaconJr_
Author
New member
4 3 0 0
Message 3 of 8
Flag Post
HP Recommended

the product number is 4NN49AA#ABL

Was this reply helpful? Yes No
old_geekster
Level 16
Level 16
25,649 9,295 2,965 11,394
Message 4 of 8
Flag Post
HP Recommended

Thank you for the additional information, @BaconJr_!

 

When you hear the noise is the fan spinning on the video card or does it stop?  I suggest that you clean the video card with canned air if you haven't done so recently to see if that helps.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
BaconJr_
Author
New member
4 3 0 0
Message 5 of 8
Flag Post
HP Recommended

when i hear the noise my fan is spinning and i will try to clean my video card but my pc is relatively young so i don't know  if that will help.

Was this reply helpful? Yes No
old_geekster
Level 16
Level 16
25,649 9,295 2,965 11,394
Message 6 of 8
Flag Post
HP Recommended

@BaconJr_, I suspect that your video card is failing.  The noise most likely is being caused by the fan.  You should check to see if there is anything rubbing against the fan when it is running.  This could cause the noise that you are hearing, as  well.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
BaconJr_
Author
New member
4 3 0 0
Message 7 of 8
Flag Post
HP Recommended

so do you suggest that i need to change my video card or just check if my fan is rubbing against something?

Was this reply helpful? Yes No
hwsense
Level 6
434 414 24 141
Message 8 of 8
Flag Post
HP Recommended

Does it sound like a high pitched noise or screaming? 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation