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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Microsoft Windows 11

I purchased Victus by HP Laptop 16-e0081na on 04/04/22. Now suddenly my system has gone blackout and tried switching on and booting nothing worked. I took it for repair, the technician diagnosed and informed me that the motherboard was damaged and it going to cost a huge amount to replace it. What can I do now, are the HP products only built to last 2 years?
or should I go to the consumer claim?

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