• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion 790 Series
Microsoft Windows 10 (64-bit)

Hello, I currently have the HP Pavilion 690 series, and I bought an upgraded graphics card. The issue is the card is about a 1/4inch too long to fit into the case. So in turn I need to get the larger case from the 790 series. Problem is I can't seem to find a part number at all for it, or contact someone who might be able to provide me with it. Any help would be appreciated!

1 REPLY 1
HP Recommended

Hi,

 

I don't think it is possible to buy a 790 PC chassis from HP.

 

Have you tried looking at alternative graphics cards having similar specs to the card you cannot install in a 690 case?

 

HP does not support modding existing cases and components. 

 

You would probably void your warranty on the 690 PC if you found 790 chassis.

 

Regards

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.