cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Nic777
New member
2 0 0 1
Message 1 of 2
190
Flag Post

Need a 790 Case

‎09-21-2019 02:29 PM

HP Recommended
Product: HP Pavilion 790 Series
Operating System: Microsoft Windows 10 (64-bit)

Hello, I currently have the HP Pavilion 690 series, and I bought an upgraded graphics card. The issue is the card is about a 1/4inch too long to fit into the case. So in turn I need to get the larger case from the 790 series. Problem is I can't seem to find a part number at all for it, or contact someone who might be able to provide me with it. Any help would be appreciated!

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 684 1,666
Message 2 of 2
Flag Post

‎09-21-2019 03:15 PM

HP Recommended

Hi,

 

I don't think it is possible to buy a 790 PC chassis from HP.

 

Have you tried looking at alternative graphics cards having similar specs to the card you cannot install in a 690 case?

 

HP does not support modding existing cases and components. 

 

You would probably void your warranty on the 690 PC if you found 790 chassis.

 

Regards

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation