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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I bought a HP from Amazon marketplace with the description: 

HP EliteDesk Desktop RGB Lights Computer AMD A-Series Processor 16 GB RAM, 1 TB SSD, Windows 10 Pro 64-bit, Wi-Fi, Gaming PC Keyboard & Mouse

When I try to loook it up under products, none of the EliteDesk match what the computer looks like. There is no other informatiin given, except an ASIN number that shows invalid when I look it up. There is no serial number on the back and I can't see it on the computer because there are no HDMI slots. Which is why I am trying to find it here. To see if it was manufactured without HDMI (which almost all monitors have been using for 10+ years) and also without internal WIFi (same as above).

 

I can't really give any more information, because I don't have any and the marketplace seller is not responding.

 

Any sleuths out there?

 

Thank you.

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HP Recommended

Hi:

 

If this is the model you are referring to, it is several years old.

 

Amazon.com: HP EliteDesk Desktop RGB Lights Computer AMD A-Series Processor 16 GB RAM, 1 TB SSD, Win...

 

It's probably an Elitedesk 705 G1 or G2.

 

Go into the BIOS' system information window and there should be a product number or serial number you can enter in the HP parts surfer website at the link below, and it will tell you the model number.

 

HP PartSurfer

 

The lights and keyboard are customized additions that were not done by HP.

 

 

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That looks like it could be it. I really can't be certain, though, since I don't have any non-HDMI monitors to check the BIoS. I bought a usb-HDMI adapter, but it does not work with the computer, though it does work with my 12 year old laptop. Do you know if any HDMI adapters will work on it?

 

Thanks.

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HP Recommended

Perfect. Thank you so much for your help. Was starting to pull my hair out.

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

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