• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-05-2020 05:30 PM

HP Recommended
Product: Pavilion 690-0024

Motherboard is now bricked because of bios update 😡. I dont want to buy another motherboard, its only two years old.  Cannot find exact chip online. MXIC MX 25U12873F M2I-10G 8E553800 L182500 is on the chip. Or how to find a compatible chip. I have capability to change the chip myself. Can anyone help me find one????

2 REPLIES 2

‎04-06-2020 12:16 PM

HP Recommended

@fraggler2 , welcome to the forum.

 

I know how frustrating it is to have a BIOS flash fail.  Here is a guide that may help you solve your problem:  https://support.hp.com/us-en/product/hp-pavilion-gaming-690-0000-pc-series/19769765/model/22909853/d...

 

Since HP doesn't supply BIOS chips, I have tried to locate one without any success.  You may want to contact the BIOS chip makers Tech Support to see if they can help you, if the guide doesn't help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎04-08-2020 07:41 AM

HP Recommended

It's  non responsive. Took it to repair yesterday for opinion. Was told it needs a new motherboard. Just going to start over and build our own. Waste of $600. Live and learn I guess, just really bad timing. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.