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jrjcm
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New PC, out of box, won’t connect to monitor via HDMI

OMEN by HP 880-000 Desktop PC series
Microsoft Windows 10 (64-bit)

I have just purchased the Omen 880-001na and cannot get it to work with my monitor. I am using HDMI and know that both the monitor and cable are working (when connected to my laptop, all works, but when connected to the Omen I get “No Signal”. 

 

I am using the HDMI slot at the top left of the back of the computer (third from top), and have tried both HDMI slots in the monitor. 

 

Any help/suggestions ?

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New PC, out of box, won’t connect to monitor via HDMI

Hi

 

You may be plugging into an HDMI port dedicated to onboard video.

 

Look for an HDMI port at the lower end of the back chassis which connects to a discrete graphics card attached to a PCIe x16 slot on the motherboard.

 

Tom

jrjcm
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New PC, out of box, won’t connect to monitor via HDMI

Yes, this did the trick. I assumed that the slot HP marks "HDMI" is the right slot for the HDMI cable... I was wrong.

 

Yes, there are four slots lying towards the bottom, one of which works.

 

Many thanks

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New PC, out of box, won’t connect to monitor via HDMI

Hi

 

You are welcome.

 

I have done the same thing.

 

Enjoy your new PC!

 

Tom

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation