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Message 1 of 4
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Solved!

New PC, out of box, won’t connect to monitor via HDMI

HP Recommended
OMEN by HP 880-000 Desktop PC series
Microsoft Windows 10 (64-bit)

I have just purchased the Omen 880-001na and cannot get it to work with my monitor. I am using HDMI and know that both the monitor and cable are working (when connected to my laptop, all works, but when connected to the Omen I get “No Signal”. 

 

I am using the HDMI slot at the top left of the back of the computer (third from top), and have tried both HDMI slots in the monitor. 

 

Any help/suggestions ?

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Level 12
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Hi

 

You may be plugging into an HDMI port dedicated to onboard video.

 

Look for an HDMI port at the lower end of the back chassis which connects to a discrete graphics card attached to a PCIe x16 slot on the motherboard.

 

Tom

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Yes, this did the trick. I assumed that the slot HP marks "HDMI" is the right slot for the HDMI cable... I was wrong.

 

Yes, there are four slots lying towards the bottom, one of which works.

 

Many thanks

Level 12
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Hi

 

You are welcome.

 

I have done the same thing.

 

Enjoy your new PC!

 

Tom

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