09-21-2017 12:46 AM
I hooked up everything turned it on, all the lights come on, and all i get on my monitor is No Signal.
after a a minute or 2 the screen goes blank and then after another minuter or 2 the computer shutsdown and the power light blinks.
09-21-2017 02:13 AM
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09-21-2017 05:29 AM
Have you performed any Windows update recently ??? Pls refer to below article for recent issue observed :-
HP Consumer Notebooks and Desktops - The Computer Hangs at a Black Screen After Windows Update
09-21-2017 11:44 AM
no i got it out of the box i hooked everything up, made sure had the right HDMI in turned it on and it said No Signal i tried 3 different HDMI Cables and 3 Different slots same thing. i wasn't able to get to windows, there is power, the system lights up but that is it. i can't get it ino Bios i tried and tried... but the keyboard is working cos i press the cap and the light comes on. it seems like the monitor isn't getting a signal, i wonder if the HDMI is damaged?
is there a way to check that?
i thought about gettinng a DVI Dual link cable and trying that to see if that works, if it doesn't that means its the computer, i got this from QVC cos can pay payments, so i will send this back and get another one but if the same thing happens i am not getting anymore HP.
at first a friend of mine suggested it maybe in a strange like sleep mode or something like that and told me to unplug the power cord from back of the computer and repeatedly press the power button for a minute to discharge everything out and plug back in and see if that works, it didn't.
but i am going now to get a dvi cable to see if that works..
09-21-2017 03:56 PM
i am happy to say i figured out the problem myelf, i went to staples and got displayport to hdmi and it worked,,
i am on my new computer now.
thanks for all that replied.
i really appreciate your help!