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ImaNoob
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Message 1 of 2
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New motherboard

HP Recommended
Omen 870-224
Microsoft Windows 10 (64-bit)

After taking my pc to Office Depot after I trying to install new ram they said the motherboard must have shorted and  I need a new motherboard   What board can I get?? I got a new cpu coming it a I7 -7700 So they said it needs to be compatible with that 

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old_geekster
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@ImaNoob , welcome back to the forum.

 

Your best option would be to buy the same motherboard.  Unfortunately, HP no longer sells it.  I normally recommend searching ebay.  Here is the HP Part # 862992-602.

 

Here is a HP Knowledge Base article that will explain why changing motherboards may not work: 

 

https://h30434.www3.hp.com/t5/Gaming-Knowledge-Base/Moving-HP-Motherboard-to-a-new-gaming-case/ta-p/...

 

It discusses moving your HP motherboard to another case, but you will meet the same obstacles if you try to upgrade the motherboard using the HP case.

 

Caution:  Make certain that you use an Anti-static wrist band when working on your computer:  https://www.newegg.com/electronix-express/p/1W9-0067-00012?Description=anti%20static%20wrist%20band&...

 

Otherwise, you may damage the new motherboard or other components.  You can most likely find one at Office Depot for a reasonable price.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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