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08-26-2020 12:52 PM
@Manarekts , welcome to the forum.
You have done all that can be done by testing the video card in another computer. You know the card is working and doesn't require any PCIe supplemental connectors (6 or 8). I have checked the specifications for the card and motherboard and can't see any reason why the card won't work. The cards that I reviewed were PCIe 3.0. The specs for your computer don't state the PCIe version. The only suggestion that I have is contact the card manufacturer's Tech Support to see if they have any ideas for you.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-26-2020 02:38 PM
The unit came with a GTX 1030 card. Did you un-install all previous NVidia software.
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