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Phillip92
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Message 1 of 2
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Flag Post

No HDMI connection

‎09-03-2017 04:21 AM

HP Recommended
Product: Hp omen 870-216
I have a quick question. I've just purchased a hp omen desktop and can't get in to recognise any of my HDMI cables. Bit troublesome as I can't set it up. Any ideas on what the problem may be? Might be something simple so thanks in advance
1 REPLY 1
Grzwacz
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Message 2 of 2
Flag Post

‎09-03-2017 12:55 PM - edited ‎09-03-2017 03:15 PM

HP Recommended

Hi Phillip

 

Have you tried the monitor on a different PC? Is the monitor on? Reseat, verify the HDMI connection on the monitor.

 

If your monitor is set to auto detect or HDMI and none of the HDMI cables work, then check the connection at the back of the tower.

 

Your PC has the option of integrated graphics and a GTX Nvidia option. The integrated HDMI port will be disabled if you have a GTX graphics card installed in the PC.

 

Are you plugging the HDMI cable in the correct HDMI port?

 

There may be something wrong with your new PC if you are connecting the HDMI cable to the correct HDMI out port and all other variables are correct.

 

Grzy

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