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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- No picture but can still hear game sound.

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01-31-2022 11:18 AM
My computer will randomly lose display when loading games. This problem started about 2 months ago and it doesn't happen with any game in specific. Right before it's about to lose display the fans get really loud and it'll just go to a sometimes green, but most of the time, a black screen. I can still hear the game sound in the background but the only solution is to completely shut down the PC with the power button. I've tried just about everything and have been looking for answers for a minute.
01-31-2022 12:26 PM
@Grxntv , welcome to the Community.
The first thing to check is the system temperatures. If the computer is overheating it can cause these symptoms. Check to see all of your drivers are up to date; especially the video driver. I would use nVidia's latest game ready driver. Check all of the connections inside and outside of the case; video connection to video card. A loose connection can cause problems. These are a few things that can cause this problem.
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