• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-29-2024 09:10 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Help!

 

so i own a Hp Omen 25L 

specs are

 

CPU AMD Ryzen 7 5700

GPU RTX 3070

RAM DDR4 8GB 3200MHz 2x 16Ram

 

so I added extra Ram into my pc 8GB of 2 

same speed, 3200MHz.

 

so total I got 32 RAM.

 

but then I looked at the task manager. 

And it said it was on 2400MHz

 

so I went to Bios into XMP,

 

and from default to Custom I left everything in Automatic. 
and only changed the first one that was on 2400MHz to 3200MHz 

 

after that I safe it and restarted. And then no display no connection into my keyboard and my monitor. 

I tried everything. 

restarted I removed the cmos battery and after 5 mins place it back and started still the same issue. Removed the ram stick leaving only 1 and still same so put all the ram back and only removed the new ones. But still same issue. 

also I have checked the monitor and the kabels and al are still functioning. 

what most I do??

pls help

 

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.