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MrMeric
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Solved!

Not supporting second monitor

HP Recommended
Omen 870-219
Microsoft Windows 10 (64-bit)

I have tried using various all of the hdmi ports on my model but it seems that 2 of them just won't work. Only ever recognizes one monitor 

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banhien
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Message 2 of 2
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HP Recommended

@MrMeric 

 

The specs of your machine is

 

   https://support.hp.com/au-en/document/c05474320

 

It has  NVIDIA GeForce GTX 1060 (3 GB)  therefore  Integrated video is not available if a graphics card is installed. that why two other HDMI ports under the NIC port won't work.

 

The GTX 1060 has

 

 

  • Rear I/O connectors: Dual Link DVI-D + HDMI + 3 DisplayPort
  • Maximum resolution:
    • DVI (dual-link) resolution: 2560x1600x32bpp @ 60 Hz
    • HDMI resolution: 4096x2160x24 bpp @ 60 Hz (HDMI 2.0)
    • DisplayPort resolution: 5120x3200x24bpp @ 60 Hz / 7680x4320 @ 60 Hz YUV 420 8 bit

From there, you can use one HDMI port and one DP port to have 2 monitors.

 

Regards.

 

BH
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