• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 870-219
Microsoft Windows 10 (64-bit)

I have tried using various all of the hdmi ports on my model but it seems that 2 of them just won't work. Only ever recognizes one monitor 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MrMeric 

 

The specs of your machine is

 

   https://support.hp.com/au-en/document/c05474320

 

It has  NVIDIA GeForce GTX 1060 (3 GB)  therefore  Integrated video is not available if a graphics card is installed. that why two other HDMI ports under the NIC port won't work.

 

The GTX 1060 has

 

 

  • Rear I/O connectors: Dual Link DVI-D + HDMI + 3 DisplayPort
  • Maximum resolution:
    • DVI (dual-link) resolution: 2560x1600x32bpp @ 60 Hz
    • HDMI resolution: 4096x2160x24 bpp @ 60 Hz (HDMI 2.0)
    • DisplayPort resolution: 5120x3200x24bpp @ 60 Hz / 7680x4320 @ 60 Hz YUV 420 8 bit

From there, you can use one HDMI port and one DP port to have 2 monitors.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@MrMeric 

 

The specs of your machine is

 

   https://support.hp.com/au-en/document/c05474320

 

It has  NVIDIA GeForce GTX 1060 (3 GB)  therefore  Integrated video is not available if a graphics card is installed. that why two other HDMI ports under the NIC port won't work.

 

The GTX 1060 has

 

 

  • Rear I/O connectors: Dual Link DVI-D + HDMI + 3 DisplayPort
  • Maximum resolution:
    • DVI (dual-link) resolution: 2560x1600x32bpp @ 60 Hz
    • HDMI resolution: 4096x2160x24 bpp @ 60 Hz (HDMI 2.0)
    • DisplayPort resolution: 5120x3200x24bpp @ 60 Hz / 7680x4320 @ 60 Hz YUV 420 8 bit

From there, you can use one HDMI port and one DP port to have 2 monitors.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.