-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Desktops
- OMEN 15 not supported by lightstudio

Create an account on the HP Community to personalize your profile and ask a question
08-10-2021 03:08 PM
Hi,
I've just received my HP Omen en1033nf and the keyboard only lights up in white with no way to change the colour or add effects. It is rather strange for a computer sold with a 4 zone RGB keyboard to have no working control software for its keyboard. I hope to find some help and an explanation here.
Have a nice evening
08-10-2021 04:54 PM
@Scarface_ wrote:... I've just received my HP Omen en1033nf and the keyboard only lights up in white with no way to change the colour or add effects...
Are you sure you machine has 4-zones keyboard ? If yes, you should see something similar to the following image on Lighting Studio.
Please use Windows Store to update Omen Gaming Hub first.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-10-2021 05:45 PM - edited 08-10-2021 05:47 PM
It is said as it has a 4 zones rgb keyboard, you can check it on internet and when a Omen 15 doesn't has an RGB keyboard the laptop doesnt appears on the lightstudio grid.
I already update Omen gaming hub and reinstall it.
08-11-2021 12:30 AM
Please Select Effects to see how it goes
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.