OMEN 30L Desktop GT13-1365xt, Windows 10 Home, 512GB SSD, 2TB HDD , 3080TI- Pricing Error

[Lawrence91]

Anybody else get their order canceled on this PC

https://www.hp.com/us-en/shop/pdp/omen-30l-desktop-gt13-1365xt-bundle-pc

HP claims there was a pricing error and canceled my order today. the only help I received was an apology and HP attempting to help me purchase another PC when they know very well the PC's are no longer on sale. HP drops the ball and the customer has the endure the consequences for their mistake as they will not honor the sale price for another similar PC. Also the PC states sold out? doesn't make much sense if in fact there was a "pricing error" were orders fulfilled with incorrect pricing and mine was canceled? Horrible customer experience overall.

[Prométhée]

hi

i see

This product is currently OUT OF STOCK. Here are similar products you might like

I would advise you to look on another sales site
You may have some advantage sometimes

if you can't find it, there may be a good reason, and in this case, I advise you to look for another model

[Lawrence91]

The Pc shows in stock my assumption would be that all the canceled orders have been placed back into inventory. I understand that 1,499 was the incorrect price at my time of purchase. What was the sale price supposed to be listed at? I would gladly pay the difference of the actual sale price rather than just canceling my order. Various PC models were listed at great prices, What was this supposed to be listed at? 

[Lawrence91]

Still isn’t fair to the customer I lost out on the 1,799 price I could’ve attained through the coupon 10Gamer2022. I did my part as the customer and responded to the sale. HP was at fault here for advertising the wrong price and processing orders. The 1,999 price point with the coupon should be honored for me .  Rather than canceling an order without reaching out and asking me if I’m willing to pay the difference of the price it was supposed to be listed at. Now the sale is over and I’ll this postpones my PC for who knows how long till this model goes on sale. An overall frustrating shopping experience with HP.