Create an account on the HP Community to personalize your profile and ask a question
10-14-2021 11:33 AM
Recently my desktop started overheating. The main problem is CPU. (intel(R) Core(TM) i9-10900K CPU @ 3.70GHz)
With a load of 1%, CPUs temperature is kept at 50 degrees Celsius. With a load of 25-30%, the temperature easily reaches 90-91 degrees Celsius in 15 minutes. All fans are running at maximum. I clean my desktop from the dust at least once a month, but the problem remains.
I also never used overclocking on my desktop.
Could you please tell me what should I do?
I heard some tips for replacing the cooling system with a more powerful one. I want to know if it is possible to make such a replacement in this PC? Will that replacement have any effect on the warranty?
Also, if anyone already did it, which cooling system I should choose? I pretty like the default omen case, is it possible to find any powerful cooling system which will suit it?
10-19-2021 10:14 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
I understand that your HP PC is not working correctly. Overheating can be caused by different types of hardware failures.
Use HP Support Assistant to find and install updates, including BIOS updates, for your computer with Windows.
In Windows, search for and open HP Support Assistant, or click the app icon in the taskbar.
If the app is not installed on your computer, download the latest version from the HP Support Assistant website.
On the My Dashboard tab, find your computer, and then click Updates.
Wait while HP Support Assistant analyzes the system.
After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions.
If prompted, restart the computer, and then close the tool.
For instructions on how to test for hardware failures to ensure that your hardware is functioning correctly, see HP PCs - Testing for hardware failures in Windows 10.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
10-20-2021 02:30 AM - edited 10-20-2021 02:39 AM
How old is your system?
I bought a Pavilion prebuild in july and got 85-88°C CPU temperature (core i7-11700F) with full load.
In my opinion it was to hot, so I decided to exchange the Intel stock cooler with a Noctua NH-U9S, Premium CPU cooler with NF-A9 92mm and used Cooler Master Mastergel Pro heat paste.
Result: 65-71° max temp with full load
sure, it's depending on the rooms temp, but never get over 71° (with 29°C room temp) within the last 2 month.
Are your pull-in case fans "free"? nothing's blocking the air flow? enough space behind the push-out fans?
You could try to optimize your case Fans (direction, amount, airflow in m³) and your cable management (every loose cable will change the direction of the air flow/ lower the cooling ability) but I don't think you'll get that much out of it.
Are the spaces between the fins of the cpu cooler free of dust? In many cases there'll collect dust in the center region of the fins and a vaccuum won't get it out.
I heard some tips for replacing the cooling system with a more powerful one. I want to know if it is possible to make such a replacement in this PC?
I pretty like the default omen case, is it possible to find any powerful cooling system which will suit it?
Due to cooler compatibility, you need to know the available distance between CPU (without cooler) & Case. Take this minus 1 cm and you'll get the max size you should use. Also check the height of your DIMM-RAM to prevent contact between a new cooler and the DIMMs.
I use Noctua coolers for years and never has trouble with them, so if you are looking for something good (but ugly 😉 ) take a look.
Didn't find what you were looking for? Ask the community