Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

OMEN 30L RGB Lights not working

HP Recommended
HP OMEN 30L Desktop
Microsoft Windows 10 (64-bit)

Hey guys,


I know there have been a few posts on this topic, but as of Friday my computer's internal lights no longer work. The RGB on the video card however, works perfectly fine. My computer is about a month old.

I have tried resetting my computer, completely erasing and starting from a fresh install of windows, the Omen Command Center, and Omen Control as well. I've even gone as far as disconnecting and re-connecting the lights to the small panel in the lower right hand side of the chassis where (I believe) they get controlled from. I've gone into the system devices and tried to find them there, no luck.


Are there any fixes to this problem? 

HP Support Agent
HP Support Agent
6,267 6,265 276 345
Message 2 of 3
Flag Post
HP Recommended

Hi@coltonel, Welcome to the HP Support Community! Request you to follow the below troubleshooting steps for Omen Keyboard light doesn't work:  

Do a BIOS update, but if you have - pressing F5 will turn it back on.  

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows 10).  

You may also try this YouTube video for more details: Click here  

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  

The link for the System Event Utility: Click here  


Omen Controller: Click here  



Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
HP Support Agent
HP Support Agent
6,267 6,265 276 345
Message 3 of 3
Flag Post
HP Recommended



This message is from the HP Support team, 


Just needed to know if all your queries were resolved? 


If not, I could help you get there. 


If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 


Have a great day ahead! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation