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HP Recommended
OMEN 32L Product No. 3US07AA#ABM
Microsoft Windows 10 (64-bit)

Hi.

Recently I did some maintenance on my OMEN 32L, and after finishing changing paste and setting up some anti vibration mounts, now the computer won't boot, upon closer inspection I saw the back of the PSU had the green light blinking, after testing unplugging one by one some power connectors, now I'm seeing that when the 24 pin connector to the motherboard is unplugged, the PSU is now solid green, any advice in regards to what to do next, any other troubleshooting that I need to do, or figuring out what do I need to replace?.

Much appreciated.

1 REPLY 1
HP Recommended

Hi @Rocklorito, Welcome to the HP Support Community.  

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

 

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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