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‎02-16-2024 03:23 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC GT22-0000a (4E978AV)
Operating System: Microsoft Windows 11

OMEN 45L CryoChamber. PC and Monitor are both plugged in, all lights on front of computer (fans) and OMEN symbol on top are lit as is the OMEN CPU Light, the GeForce RTX video card is lit and the 2 X HyperX memory strips are also lit. Have connected two different monitors (one from computer I am using to type this now that is working fine (an OMEN 30L PC and Samsung Monitor). Even though front, rear, video card and CPU cooler fans/pump are running get no messages of any type on either monitor. The lighting customization I had set no longer functions either as the internal red is now a pale blue and front red fans are cycling through RGB. Was running fine less than 24 hours ago and shut it down for evening and returned to boot up and nothing happened. Have unseated and reseated both memory sticks to no avail as well. Any input as to what could be causing this issue and potential correction of this issue would be appreciated.

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1 REPLY 1

‎02-16-2024 08:58 PM

HP Recommended

@wakers1973 , welcome to the Community.

 

The first component that I always suspect when I hear these symptoms is the power supply unit (PSU).  A PSU normally fails without much warning.  You should test it to see what happens.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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