OMEN Desktop 870-224 LED's Malfunctioning

[PartyGamer]

It worked when I first bought it, but now it is caught in a endless cycle of Color Cycle or something.

I tried uninstalling OMEN Control and whenver I tried to use HP OMEN CONTROL it says "The code execution connot proceed because "SynCom.DLL was not found. Reinstalling the program may fix this problem" (Which I did)

If anyone can help me fix this issue that will be great 🙂

[The_Fossette]

@PartyGamer,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that the LEDs are malfunctioning.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you perform a system restore back to the date when the computer was working fine.

Here is how it is done.

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

If you continue to face the issue, I recommend you uninstall HP omen command center and then download and install it from the below link.

http://hp.care/2nikIQ9

Please refer to the below article on how to use the command center.

https://hp.care/2A2qhF1

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!