cancel
Showing results for 
Search instead for 
Did you mean: 
PartyGamer
New member
1 0 0 0
Message 1 of 2
262
Flag Post
HP Recommended

OMEN Desktop 870-224 LED's Malfunctioning

It worked when I first bought it, but now it is caught in a endless cycle of Color Cycle or something.

I tried uninstalling OMEN Control and whenver I tried to use HP OMEN CONTROL it says "The code execution connot proceed because "SynCom.DLL was not found. Reinstalling the program may fix this problem" (Which I did)

If anyone can help me fix this issue that will be great 🙂

1 REPLY 1
HP Support Agent
HP Support Agent
18,879 18,867 1,248 1,912
Message 2 of 2
229
Flag Post
HP Recommended

OMEN Desktop 870-224 LED's Malfunctioning

@PartyGamer,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the LEDs are malfunctioning.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you perform a system restore back to the date when the computer was working fine.

 

Here is how it is done.

 

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

 

If you continue to face the issue, I recommend you uninstall HP omen command center and then download and install it from the below link.

 

http://hp.care/2nikIQ9

 

Please refer to the below article on how to use the command center.

 

https://hp.care/2A2qhF1

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation