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‎01-04-2021 08:36 PM

HP Recommended
Product: OMEN by HP 870-200
Operating System: Microsoft Windows 10 (64-bit)

So I ran into some operating system issues with my PC a few months ago and I had to reset the OS. 

This obviously required me to redownload the Gaming Hub. I get a message that says that my Omen PC is not supported in this version of Omen gaming hub....

 

So what am I supposed to do? If I cant use the gaming hub and cant download the old control center is there anything I can do or am I just going to be unable to change the lights on the PC ever again?

1 person had the same question
2 REPLIES 2

‎01-08-2021 12:06 AM

HP Recommended

Hi man 

Update your OS and try again

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‎01-08-2021 11:03 PM

HP Recommended

Hi@Eaglman13, Welcome to the HP Support Community!

 

OMEN Gaming Hub to support the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

           

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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