• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

450A09BA-5AAD-42DF-9C21-B759E97BB759.jpeg

Hello, I have Omen 25L with i5-10400. I bought a new 1TB NVMe disk. It is not detected by the mother board. I have F.21bios version. Is any new bios upgrade on the way? Or my disk is garbage? If yes what do you suggest me to buy.

7 REPLIES 7
HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

 

The m2 ssd is a replacement of an existing one, or addition of another slot if there is one ?

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hello

prudoct number is : 328L2AA#ABA.

thank you!

HP Recommended

I can not see the disk in BIOS. I can only see the SATA disk which is connected to the data cable but I can see the NVMe disk which is connected to the m2 port. 

HP Recommended

hi

Sorry, you didn't answer my question exactly.
and with what you tell me now, that leaves another doubt!
According to your product number, it indicates this model:

https://support.hp.com/us-en/document/c07243104

as you can see here, no Sata Disk, but m2 SSD only 512 gb
so did you replace this M2 ssd, and did you add an additional sata disk, or there is an error in this product page
also
One M.2 socket 1, key A
One M.2 socket 3, key M (for SSD card PCIe x4 Gen 3)
according to this it cannot be an additional m2 ssd..

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hello,

I replaced the m2 ssd with a 1tb m2 ssd. I can not see my new disk on bios screen. I think the motherboard does not recognize my new 1tb disk. I will need new bios for my computer to connect 1tb m2 ssd. 

HP Recommended

hi

if you want a new version of the bios, check with hp support assistant, according to the product page you would already have the latest version

https://support.hp.com/us-en/drivers/selfservice/omen-desktop-pc-25l-gt12-0000i/33492320/model/21003...

https://support.hp.com/us-en/document/c06610493

 

but I advise you before trying the copy of the original m2 SSD again
install the original m2 ssd, check if it works normally
Then start the disk image again, with another software than the one already used!
replace the new m2 , test

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hello again,

I will buy a m2 ssd to SATA adaptor and try that.

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.