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11-07-2020 05:31 PM
Product: Omen 30 L Desktop GT13-0011ng
Operating System: Microsoft Windows 10 (64-bit)
Hey guys, I just received my Omen 30 L today with an NVIDIA 2080 RTX Ti and i9 processor. I'm already concerned with the high temperatures it has. Right after the start the GPU and CPU were at around 45 degrees C, now, and the machine has just run for about two hours without really doing anything (youtube and some game downloads), it jumps between 70 and 84 degrees, both GPU and CPU. How can that be? I didn't even start or play a game. Is there any cooler fan you'd recommend and also where exactly in the chassis should I put it?
Thanks in advance for your help and support!
2 REPLIES 2
11-25-2020 06:30 PM
Hi@JimmieD710, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps
To resolve this issue, perform the following steps:
- Update to the latest version of the OMEN Command Center. Click on the link to download and install the latest version of the OMEN Command Center from the Microsoft Store.
- Run Windows Updates.
- Check if the OMCC is Fan Control option is available. If not, refer to the appropriate link for your model computer to update the computer to the latest BIOS version.
Hope this helps! Keep me posted.
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11-29-2020 11:33 AM
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