Omen 30L 2022 how do I enter my BIOs???

[BobMarcum]

I'm trying to update my BIOS to F15, but it tells me this newer version is OLDER than what's installed.  The issue is I have F12 installed!  Why won't it let me update?

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

First-Time-Here-Learn-How-to-Post-and-More

[BobMarcum]

Hello,

My PC is an OMEN 30L Desktop GT13-1380z CTO. The product number in the HP system information screen (below) is not the same as the one from my original purchase email. The email from my purchase and your website says [38T60AV], so I don't know which to believe.  I have Windows 11 Home Version 10.0.22000 Build 22000 according to Windows System Info. I believe on your site it shows Windows 11 version 21H2 (64-bit)?

[Prométhée]

"The email from my purchase and your website says [38T60AV], so I don't know which to believe."

sorry it's not my site, that of hp, but it's normal
with your reference we find

https://www.hp.com/us-en/shop/pdp/omen-by-hp-30l-gaming-desktop-pc-gt13-1380z-38t60av-1

delete your image, because we can see the serial number S/N

SSID 8876

Hana motherboard specifications

https://support.hp.com/us-en/drivers/selfservice/omen-30l-desktop-pc-gt13-1000i/2100000185/model/210...

so no match here
you try an unsuitable bios

But see here , attention this does not mean that I say to install the latter

Omen 25L stuttering constantly - Windows 11/AMD BIOS update?

BIOS update

[BobMarcum]

I get that you don't work for HP.  Thank you for the reminder.  I assume I just need to engage HP directly for a formal answer.

[Prométhée]

re-read the message I gave and the link, the answer to your question, if you have the motherboard mentioned, is there!

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8876)

F.13 Rev.A

13.7 MB

May 5, 2022

Download

SSID 8876

Hana motherboard specifications

to contact hp

https://support.hp.com/us-en/contact