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‎03-08-2022 05:27 PM

HP Recommended
Operating System: Microsoft Windows 11

I've searched countless forums for a fix, and no one seems to have a solution for the following problem:

  • Omen Gaming Hub -> Lighting -> Changing lighting for the 3 zones (chassis, omen logo, fan) do not actually change anything. By default, the logo is lit up white, and the memory is lit up, nothing else. Memory can be updated in the gaming hub, but nothing else works.
  • Omen Gaming Hub -> Light studio -> Omen logo flashes white with any change, does not reflect actual changes made in the app.

Occasionally, the chassis will light up white, but the fan on the outside does not. Regardless, none of it can be configured. 

 

Versions:

  • HP System Event Utility 1.2.15.0
  • Omen Gaming Hub 1101.2202.4.0

Any suggestions? Thanks

Category:
1 REPLY 1

‎03-10-2022 10:45 PM

HP Recommended

Hi, You could send Feedback via Omen Gaming Hub to report this symptom:

  1. Clicking “Feedback” button in OMEN Gaming Hub
  2. Choose “Issue” in FEEDBACK TYPE
  3. Write some comment about the problem
  4. Click “Automatically attach my log files…”
  5. Click “SEND”

SYLee1071_0-1646977484869.png

 

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