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‎12-21-2021 04:27 PM

HP Recommended
Product: Omen 30L
Operating System: Microsoft Windows 11

Hello, I recently purchased an Omen 30L AMD Ryzen 5 5700g and the memory is only clocking at 1600mhz from what I'm reading I have to update my bios to f.20 currently f.11 but windows update will not find an update I have tried using update driver from device manger with no luck there as well.  When you go to drivers and support on your site there is no Windows 11 options for OS which I was told by support there would be on Monday 12-20 yet still no options for Windows 11.  So how do I update my bios to unlock xmp so that my memory will run at 3200 instead of 1600?  The AMD Ryzen Master does not work with Windows 11 already tried that as well.  How am I supposed to get the performance I paid for?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2021 05:02 PM - edited ‎12-21-2021 05:08 PM

HP Recommended

Hi,

 

The core clock speed will show as 1600 MHz when checking memory using Ryzen Master or CPUID.

 

The memory will run at 3200 MHz if you have two sticks of memory installed in dual channel mode.

 

You need to provide a specific product number to check for the correct BIOS update for your MB. Check this site (Link) to provide a product number so the forum can check this.

 

I don't think you need a BIOS update. I don't think you have a memory problem.

 

Regards

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3 REPLIES 3

‎12-21-2021 05:02 PM - edited ‎12-21-2021 05:08 PM

HP Recommended

Hi,

 

The core clock speed will show as 1600 MHz when checking memory using Ryzen Master or CPUID.

 

The memory will run at 3200 MHz if you have two sticks of memory installed in dual channel mode.

 

You need to provide a specific product number to check for the correct BIOS update for your MB. Check this site (Link) to provide a product number so the forum can check this.

 

I don't think you need a BIOS update. I don't think you have a memory problem.

 

Regards

1 person found this reply helpful
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‎12-21-2021 05:08 PM

HP Recommended

thank you didn't realize that

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‎12-21-2021 05:09 PM

HP Recommended

Hi @BillM1762 ,

 

You're very welcome.

 

Regards

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