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HP Recommended
Omen 30l
Microsoft Windows 10 (64-bit)

Everytime I go to load up any game thats "more demanding" like fortnite, Call of duty, Warzone, Halo, my computer will just restart the second the game loads up to the main menu? Some games like league of legends does work. I have never had an issue until yesterday and I have put in some serious time to try to figure this out, I am a bit ignorant with gaming pcs and I am not sure what to do now.

Windows is up to date, My nvidia driver is up to date. Has anyone else had this happen to them or know what the issue could be?

1 REPLY 1
HP Recommended

Hi,

 

Please provide a product number. (Link) How to find your product number. An Intel11900K CPU plus an Nvidia 3090 graphics card generate a lot of heat.

 

It's tough to isolate the cause.

 

Try the following troubleshooting steps:

 

1. Check hardware, Start the PC. Tap "ESC".

 

Select "F2". Run system and component tests.

 

2. Check Windows system file integrity, run the following commands at an administrative command prompt:

 

DISM.exe /Online /Cleanup-image /Restorehealth

 

Then run sfc /scannow

 

3. You probably have a thermal problem if the above tests are okay. A heat problem is much harder to correct. You need more airflow or a better CPU/graphics card cooling solution.

 

Regards

 

 

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