Omen 45L (RTX 5090 / Ultra 9 285K / BIOS F.14) – Black screen + 100% GPU fans

[Kvnhnh]

Omen 45L (RTX 5090 / Ultra 9 285K / BIOS F.14) – Black screen + 100% GPU fans + WHEA-Logger 17 (PCIe AER Error) – any others affected?

Hello everyone,

I own an HP Omen 45L (GT22-3097ng) with an Intel Ultra 9 285K, RTX 5090, and BIOS F.14, and I’m encountering a serious but intermittent hardware issue that looks identical to what several other Omen 45L users have recently reported.

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Symptom description

During gaming, my system occasionally suffers a full failure with:
• sudden black screen,
• GPU fans ramping to 100%,
• system completely unresponsive, requiring a hard power-off,
• and afterwards the same error appears in Event Viewer every time:

WHEA-Logger Event ID 17

A corrected hardware error has occurred.
Component: PCI Express Legacy Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Primary device: RTX 5090 (VEN_10DE&DEV_2B85…)

So it’s clearly referencing the PCIe endpoint of the RTX 5090.

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Intermittent nature of the issue

The problem is not consistent, which makes troubleshooting difficult:
• sometimes happens after 10 minutes,
• sometimes after 1–2 hours,
• sometimes multiple times in one week,
• sometimes only once in several weeks.

But whenever it occurs, the behavior is always identical:
Black screen + 100% GPU fans + WHEA Event 17 (PCIe/AER).

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What I have already tested / ruled out

I have already tried the following steps thoroughly:
• tested multiple NVIDIA drivers (including clean installs)
• verified GPU driver installation in normal mode (no Safe Mode install)
• enabled and disabled the iGPU (issue persists either way)
• disabled PCIe Link State Power Management
• monitored voltages and temperatures — all stable
• no Windows corruption, no software trigger
• no overclocking of CPU or GPU
• issue only occurs during gaming, but timing is random

These points strongly suggest this is not a software or driver issue, but a hardware-level PCIe error involving either:
• the RTX 5090,
• the PCIe slot,
• the power delivery (PSU/cables), or
• a mainboard PCIe controller issue.

⸻

Important note

On Reddit, several users with the exact same Omen 45L configuration (RTX 5090 + BIOS F.14) are reporting the exact same failure symptoms, including the same WHEA-Logger 17 PCIe AER errors.

This raises the possibility of a systematic issue with this model or BIOS revision.

⸻

My questions to the community
1. Has anyone else experienced this issue with their Omen 45L (RTX 5090)?
2. If HP repaired your unit, what components were replaced?
3. Did the repair fully resolve the issue?
4. Are there any known compatibility or stability problems with BIOS F.14 and RTX 5090 PCIe AER handling?

Given the clear hardware-level PCIe error, I want to avoid unnecessary steps like “reinstall Windows,” which does not address the root cause.

Any feedback or experience would be greatly appreciated — thanks!

[Thangool]

My hp omen 4090 14900k has been doing this since early days in November. Full out of the box reset usb cloud recovery nothing. Bios rollback nothing. Clean nvidia driver install nothing. I've tried rollback gaming hub sdk as it was rolling out an update same time. Reallllly wish the big trillion $ companies could test softwear before releasing. Its purpose is to make it better. Samsung recently bricked all of there soundbars with 1 bad siftwear update and only fix was to send them back. Its not just ganes in 2025 releas8ng unfinished it's everything. 

[Kvnhnh]

Did that solve your problem? I've been having black screens for about three months now, and I also thought it started after the BIOS update at the end of summer. I strongly suspect HP has a BIOS bug that urgently needs fixing!

Have you already contacted HP support? And if so, what did they say?

Please excuse my English; I'm from Germany.

[Thangool]

I have not contacted hp support. I assume they read these? Atleast 3 people having this issue on this hp support group think. Ill check tomorow if rolling back gaming hub sdk helped. 

[Kvnhnh]

I don't think it's a problem with the Gaming Hub; my system is running completely stock. And I don't even have the Gaming Hub installed. What BIOS version are you using?

It would be helpful if an HP employee could comment on these cases and whether there's a BIOS bug, so I can contact HP support in Germany on Monday.

[Thangool]

So rolling back/ installing 1.0.87 Rev.A
21.0 MB
Jun 6, 2025

For the omen gaming hub sdk worked for me. 

Played pc twice today 0 black screens. 

You have the 5090 so work ckeck8mg on the hp website for drivers your model/ serial number and select windows 11 and windows 11 and scroll down its the last drop down. On november I had the sdk update and bios update, the sdk was the last thing I did and went to bed next day 100%. The hp consumer something app does updates. For some reason looking at history the recent one was greyed out. 

So you'll have the most recent one go one back for me it showed the recent and one back in June so I went to June stead of august I think but the august update didnt hit until november unless novemnber was already pulled back. B07 is now leaving fullscreen exclusive mode now but I think the black screen is gone but call of duty zombies is very polished compared to rest of game. 

[Kvnhnh]

That's great news for you! I just checked, but what surprises me is that I don't have the Omen Gaming Hub installed at all! Not even on my 14900k machine, and it's been running for two years without any problems. I also don't update my 14900k machine! Do you really think it's due to the Omen SDK? Because it's not installed on my system; I always uninstall it during the initial setup.

My 14900k machine isn't having any problems either—no updates, no issues.

It only affects the machine with the Ultra 9 and 5090.

[Thangool]

I did so many things. Some found bios roll-back and clean install nvidia driver worked. I found omen gaming hub sdk roll-back to the June version bullet proof gaming 2 days in a row now just have it leaving fullscreen exclusive now could be a bo7 issue now of the great reset something runn8ng in background I havnt sniffed out yet 

[Kvnhnh]

I'll only perform a BIOS rollback with HP's permission. However, as I mentioned, I haven't installed any Gaming Hub SDK services, so it seems to be a different issue. I always install the Nvidia driver cleanly, but I have disabled the iGPU to avoid initialization problems. I'm still testing.

[Thangool]

yeah nar my issue come back today. kind of anoying... went 2 full days without it. i need to email hp but they only advertise whats app i aint touched it or pay somone 12 to look at it throught the phone i and system lol. im out of ideas.