cancel
Showing results for 
Search instead for 
Did you mean: 
Nntran190
New member
3 1 0 0
Message 1 of 3
933
Flag Post
HP Recommended

Omen 870-244 won't power on

Hp omen 870-244
Microsoft Windows 10 (32-bit)
Got an alert of an update(s) by the hp program. Started the update and the computer froze. Tried resetting and nothing, waited and still nothing. Pulled the power plug out. Now the computer won't turn on. Led light in the back is solid green. Looked online for ways to fix it but so far nothing. Tried unplugging everything but keyboard and mouse and monitor, nothing. Tried just the power cord connected, nothing.
2 REPLIES 2
Nntran190
New member
3 1 0 0
Message 2 of 3
931
Flag Post
HP Recommended

Omen 870-244 won't power on

Sorry if it makes a difference, the windows is 64bit
0 Kudos
HP Support Agent
HP Support Agent
5,216 5,204 268 362
Message 3 of 3
893
Flag Post
HP Recommended

Omen 870-244 won't power on

@Nntran190

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, your PC does not power on,

This seems to be a hardware issue, I suggest you contact our phone support:

HP Support can be reached by clicking on the following link:

 

* Open link: www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation