04-12-2017 02:59 AM
Trying to set this up, its new and there is no signal/wont connect to my Aoc monitor (2 year's old). Checked and rechecked connections. I'm hoping I dont have to buy new monitor. Any advice would be appreciated.
04-13-2017 08:17 AM
Thanks for reaching out to us on HP Support Forums.
I understand that you have an HP OMEN by HP Desktop PC - 870-260na and when you connect an AOC monitor it there is no display. I'll do my best to help.
I would like to know the following information to assist you better:
- To which port are you connecting the monitor? Is it the VGA, HDMI or DVI port?
- Almost all monitors have a "monitor self test" option. Which means you power on the monitor without it being connected to the PC. If you get a display saying "no input signal detected" or something like this. If there is some other method of running a self test for your monitor then please check with the manufacturer.
- Please check what display resolution is supported by the monitor.
Meanwhile, I suggest you to perform the steps as described in detail from this link.
I sincerely hope this fixes the issue. Let me know the outcome. Cheers!
I am an HP Employee
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