• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2017 02:59 AM

HP Recommended
Product: Omen 870-260na
Operating System: Microsoft Windows 10 (64-bit)

Hi

Trying to set this up, its new and there is no signal/wont connect to my Aoc monitor (2 year's old).  Checked and rechecked connections. I'm hoping I dont have to buy new monitor. Any advice would be appreciated.

1 REPLY 1

‎04-13-2017 08:17 AM

HP Recommended

@jiggyq99

 

Thanks for reaching out to us on HP Support Forums. 🙂 

 

I understand that you have an HP OMEN by HP Desktop PC - 870-260na and when you connect an AOC monitor it there is no display. I'll do my best to help.

 

I would like to know the following information to assist you better:

  • To which port are you connecting the monitor? Is it the VGA, HDMI or DVI port?
  • Almost all monitors have a "monitor self test" option. Which means you power on the monitor without it being connected to the PC. If you get a display saying "no input signal detected" or something like this. If there is some other method of running a self test for your monitor then please check with the manufacturer. 
  • Please check what display resolution is supported by the monitor.

Meanwhile, I suggest you to perform the steps as described in detail from this link. 

 

I sincerely hope this fixes the issue. Let me know the outcome. Cheers! 🙂

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.