Omen 875

goodnamestakn · ‎11-29-2019

I just got an Omen-875 and it seems the PSU has some Passive feature whereby the fan will constantly start and stop when not under load (which is cool), only problem it it makes a clicking noise everytime it does this which is super annoying. Is there anyway to just make the PSU fan active all the time?

old_geekster · ‎11-29-2019

@goodnamestakn , welcome to the forum.

What is the full model or product number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. Here is a guide to help you find it.

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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; 32 GB Corsair Vengeance Pro 3200 memory; MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

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I am not an HP employee.

goodnamestakn · ‎11-29-2019

4NM66AA

old_geekster · ‎11-29-2019

Thank you for the additional information, @goodnamestakn!

The symptoms that you describe don't seem to be normal to me. Unfortunately, HP has not provided any information on the power supply unit (PSU) in their documentation. I suggest contacting the seller to see what they have to say.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; 32 GB Corsair Vengeance Pro 3200 memory; MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.

Photoray002 · ‎11-29-2019

You are saying it the PSU fan revs up when under load, but quiets down when not.

That is normal, but the clicking noise is not. A fan bearing would click constantly, but maybe a relay or something similar is failing.

I'll second @old_geekster idea to take it back to the seller for an refund or exchange.

If you cant, you will have to contact HP Support for a warranty issue.

Contact HP Worldwide | HP® Official Site

If any of this helps, just mark Old Geeksters post as Solved if you would please. It will help others searching for this issue also.

🙂