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ThijsLammertink
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HP Recommended

Omen 880 152 nd wont boot anymore

OMEN by HP desktop pc 880-152nd (2PU77EA#ABH)
Microsoft Windows 10 (64-bit)
Dear support workers,

My omen pc wont boot anymore. When i push the power button the fan and the red light turn on. then after 2 sec it switches itself off and repeats itself. This happens most times. Some times i get a screen with the omen logo, but then it stops there.
1 time i got a blue screen with a file missing, but before i could write it down the desktop turned itself off again.
i didnt notice any updates in the evening prior to the issue.

What can i do best? My computer knowledge is like a about the average person.

thanks in advance
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Message 2 of 2
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HP Recommended

Omen 880 152 nd wont boot anymore

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Your PC is less than a year old. Contact HP Support (Link) for warranty service.

 

The problem sounds like faulty hardware.

 

Could be the PSU or any other component up to, and including, the motherboard. 

 

Your problem description sounds like you can't even run HP Diagnostics. Tap "ESC" at power on to see if you can get to the HP Startup Menu. Select Diagnostics. Or try getting to the BIOS (Setup) to set the BIOS to factory defaults.

 

Regards

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