• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎12-22-2019 10:41 AM

HP Recommended
Product: Omen 880-175X
Operating System: Microsoft Windows 10 (64-bit)

I need some help on a issue with my HP Omen 880-175X.  For some reason, my Gaming computer keeps on locking up on me a few times a day.  Because of this, I have to power down the PC, and then turn it back on. When I first got it, I changed the memory modules from the 16GBs total, to 64GB, all 2666 speed.  I made sure I got the right ones for the computer, so I do not think it is that is what causing me the issue.  Another issue is that the computer goes really slowly for a few seconds, with the audio being a clue, then goes back to normal operation. 

 

Any help would be greatly appreciated.

 

Michael Gwisdala 

1 REPLY 1

‎12-22-2019 01:35 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I would start troubleshooting by only using the HP factory memory modules for a while.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.