Omen Command Center not opening

HeavyOnDaSticks · ‎10-05-2019

Omen Command center will not open, just sits on the screen but never opens the app. Tried uninstalling and reinstalling a few times, updated my bios. Any ideas, Have not been able to talk or get through to anyone at HP support.

Grzwacz · ‎10-05-2019

Greetings,

Welcome to the forum.

I am not a HP employee.

Gee, don't know what to tell you.

Photoray002 and I have been trying to solve the same problem at this thread (Link).

??

Maybe HP programmers should take a look at this.

Regards

Photoray002 · ‎10-06-2019

@HeavyOnDaSticks

What is your full Product number of your Omen?

You can find it in the HP Support Assistant.

HeavyOnDaSticks · ‎10-06-2019

880-050 desktop. Thanks for the response.

Photoray002 · ‎10-06-2019

OK thanks. Been a few users now with this issue and I am going to pass the info along to HP monday.

Just to make sure you have done everything, try this...

Also need to update this... Get HP System Event Utility - Microsoft Store

and reinstall this... OMEN Command Center SDK Package sp98588.exe

The force Windows updates to search for more updates, even though its says its up to date.

Click the Check for Updates button. If updates are already pending, install them and reboot.

Go back and do it again until no more are found.

Does it help?

Photoray002 · ‎10-06-2019

Also another user just informed me he had a similar issue. He had install a GPU tool that included Riva Tuner in it.

Do you have any tools like MSI Afterburner or other GPU 3rd party tools installed?