• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎11-18-2020 11:40 AM

HP Recommended
Product: OMEN 25L Desktop - GT12-0300ng
Operating System: Microsoft Windows 10 (64-bit)

Hey, I have a little problem with my pc ( OMEN 25L Desctop - GT12-0300ng ) in the Omen Command Center and I can't find the reward... is this normal for this model or what do you mean ?

2 REPLIES 2

‎11-30-2020 10:58 AM

HP Recommended

@Jake9411

 

I reviewed your post and I understand that you are unable to find rewards in the Omen command center.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The features in the Omen Command center depends on the computer model and not all the features are available in the Omen command center. If the rewards section is not available on your computer that means that the feature is not supported on your computer.

 

Refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎11-30-2020 01:31 PM

HP Recommended

@Jake9411  The Omen Rewards service has only been available in the USA and China. I'm sorry to say, I don't know when it will be available in other countries yet (or if it ever will).

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.