09-07-2017 04:15 PM
hi i read on hp's site that there are problems with the oment controls. I have the omen 870-224 and the omen controls for the tower worked fine, then last night the Omen Control program wont open. When i click on it, it shows up in the bottom bar like always but the program wont start up. i talked to someone one the hp instant messanger help and they said they couldn't do anything for me.
if anyone could help that would be great
fyi i updated the:
hp system event utility
and re-installed the "Omen Control"
09-08-2017 01:49 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand the Omen Control for 870-224 tower isn't working,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you try reinstalling the software from the HP recovery manager?
If you haven't, Use the following steps to reinstall original software.
In Windows, search for and open HP Recovery Manager.
If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.
Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.
(by the end of this document, all the issues should be resolved)
To Configuring the LED Lighting with the HP OMEN Control App: Click here
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
I am an HP Employee
01-01-2018 07:28 PM
I'm having the same problem after Windows 10 update. Omen control has no effect, cannot get LED back on.
Additionally, I cannot reinstall any original drivers/software from HP Recovery assitant as that area is "disabled after Windows update"
Brilliant. No front LED at all now.