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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-09-2021 04:00 PM

HP Recommended
Product: Omen gt13
Operating System: Microsoft Windows 10 (64-bit)

I will not add anything more to topics that have already appeared here talking about the same. simply disappointed with omen gt13 30l i9 rtx3080 ... a lot of heating a lot of noise ... i will contact hp i hope i can solve it even if it is with the return.

3 REPLIES 3

‎03-10-2021 06:33 AM

HP Recommended

Sadly there is not much that you can do, other than migrate the internals to a new case and upgrade the cooling solution to a better 240mm or bigger AIO. Or just return it. 

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‎03-12-2021 03:15 AM

HP Recommended

It's done, returned. Best solution.

And at his current price, it’s good to build one with the same performance

HP I contacted them by whatsapp and was quickly replied. and they told me to return it.

1 positive point for HP

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‎03-19-2021 08:07 AM

HP Recommended

hello

I am facing another problem, I thought that the return of the equipment would be solved but no, now the site where I bought it (microspot) says that the refund is not possible because the computer is in their repair center. 

I replied that I didn't want to fix it, but rather the refund. I'm waiting for an answer

 

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