Omen Gaming Hub Crashing

[Harry254]

After trying to go to the Omen discord to help I got greeted with the rudest mod I have ever seen in my experience in talking to companies. I talked about how my Omen Gaming Hub was fine yesterday and now it non stop crashes every time I launch it after a couple of seconds. This is a new pc (got it yesterday) with barely anything installed so I have no idea why it should do this. The only solution I have found is to reset the whole pc but that seems a bit stupid as its not even a day old. 

[ub6424]

Hello @Harry254 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Start windows <device manager>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Harry254]

OS Name: Microsoft Windows 11 Home

Version: 10.0.22000 Build 22000

System Model: Omen by HP 45L Gaming Desktop GT22-0xxx

System SKU: 59A45EA#ABU

BIOS Version/Date: AMI F.21 11/03/2022

[ub6424 · Accepted solution]

Hello @Harry254 

(1) Download and install

HP PC Hardware Diagnostics Windows

1.8.1.0 Rev.A

339.2 MB

Mar 10, 2022

Download

--->>> Perform <all> tests

--->>> Please report your test results ( error messages, screenshots )

(2) Download and install

Intel Chipset Installation Utility and Driver

10.1.18836.8283 Rev.C

0.5 MB

Sep 14, 2021

Download

Intel Gaussian and Neural Accelerator Driver

3.0.0.1363 Rev.A

0.5 MB

Sep 15, 2021

Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.A

1.5 MB

Mar 10, 2022

Download

(3) Reboot

(4) Download and install/update

NVIDIA GeForce Driver for VR

30.0.14.7262 Rev.A

936.1 MB

Mar 10, 2022

Download

Realtek High-Definition (HD) Audio Driver

6.0.9239.1 Rev.A

154.5 MB

Mar 10, 2022

Download

(5) Reboot

(6) Download and install/update

OMEN Gaming Hub SDK Package

1.0.49 Rev.A

38.3 MB

Nov 8, 2021

Download

(7) Please report your results