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‎07-28-2021 05:44 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024
Operating System: Microsoft Windows 10 (64-bit)

I can see the challenges load up in the Omen Rewards tab and also activate them. The reward will then show up in my Track Rewards tab but with a 00:00:59 window. As soon as I complete the challenge, even if it is within seconds, the entry is automatically expired.

 

I have updated it twice since this issue began. I have also reset Omen Gaming Hub, and uninstalled and reinstalled it.

 

I have won a few games in the past, and really enjoy the Gaming Hub. Any ideas?

Category:
1 person had the same question
2 REPLIES 2

‎07-30-2021 07:43 PM

HP Recommended

It's working now. I didn't notice if there was an update or not. I did leave feedback reporting the issue through the gaming hub. I now have the one minute timer, but the challenges can be completed.

 

I know this wasn't much of a solution as much as an instance, but very happy it works now.

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‎07-31-2021 09:20 AM - edited ‎07-31-2021 09:22 AM

HP Recommended

Hi,

 

 

We're glad you managed to solve your problem 😉

 

 

 

Thanks,

I work on behalf of HP.
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