Omen Lighting Not Working

[A87]

I just purchased this PC today and I cannot get the lighting function to work under the Omen Command Center. It has the apply option when you select a color etc but when it's clicked, nothing happens. I've tried changing it several different ways, but it always just stays the same color which is just a plain bright white. Is there anyway to fix this?

[Photoray002]

@A87 

IF this is a new system you just started today, it probably needs to be updated.

Go to All Settings> Update and Security and click on Check for Updates, even if it says its up to date. Do this a couple of times until there are no more updates found.

Reboot the computer and try it again. Let me know what happens.

[A87]

I tried this the past several  days or so to no avail. I have had a few updates that the computer needed, but nothing seems to get the lighting to work to change colors or even turn off.

[Photoray002]

Ill see if HP can get in touch with you.

[hrvatko]

i have same problme any solution?

[krzemien]

Had you browsed the whole page you would have noticed there are others experiencing the same problem just now. So it's most likely faulty controlling software that is to blame - which (sadly) does not surprise me at all.

So, check this thread:

https://h30434.www3.hp.com/t5/Gaming-Desktops/Omen-Obelisk-inside-lights-dont-change/td-p/7187889

And the last post (mine) - that sadly has not been responded to any further - and report back.

[Rajarajan_K]

As the new version OMEN command center 9.2.6.0 will be available on Microsoft store.

https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5

uninstall the one whats there in the computer and then install the OMEN comman center from Microsoft store and check 

[A87]

Has there been any solution found for the people experiencing this problem? I've tried uninstalling and reinstalling Command Center several times. I've also tried updates which I've had a couple over the time I've had the computer. Nothing seems to have worked yet to get the lights to function. I would even be happy just to turn them off since it's stuck on this glaringly bright white function that is a bit of a eye sore and by far not easy to even look at. I can't even shut the lights off with the command center. Is it possibly a missing driver somewhere?

[krzemien]

Did you try resetting it back to the factory default, i.e. reinstalling using HP Recovery Manager?

Consider also this:

https://h30434.www3.hp.com/t5/Gaming-Desktops/Omen-Obelisk-inside-lights-dont-change/m-p/7232432#M69...