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- Omen command center not saving overclock

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07-11-2020 06:38 AM
Hello, after having this pc for couple of years I can say I am very satisfied, when i first got the pc it had the Omen Command Center that came with it and it was very different to the one in the microsoft store. I used to be able to choose how much i would like to overclock and click Apply and then it would overclock, a little while ago the old Command center that came with my pc just went gray, like the screen was black or gray when i opened it and nothing else, nothing helped i tried everything, so then i reinstalled it from microsoft store, and it was a completely different program almost same layout but new additions such as Coaching, Remote play etc. finally i could drag the slider to overclock but there is no Apply button (see picture),
How do i make the omen command center apply the changes i made? and if i am able to fix it, what is a safe limit to overclock my ryzen 1800x to make sure it has the longest lifespan possible
07-12-2020 05:31 PM - edited 07-12-2020 05:31 PM
07-12-2020 05:36 PM
The Omen command center should be version 10.2.8.0.
Is that what you have now?
Get OMEN Command Center - Microsoft Store
also install the latest Event utility...
Get HP System Event Utility - Microsoft Store
and also update the Omen SDK package.
Try this one for the 880 series first... sp104118.exe
Let me know what happens.
07-14-2020 06:38 AM - edited 07-14-2020 06:39 AM
That is a history page that I have never seen before.
You didn't mention if you ran "all" of the updates I linked above?
Is this the result after that?
07-16-2020 11:52 PM
To get the info to the OCC Team, I need you to run the command center and click on the feedback button at the bottom of the window.
On the Select Feedback box, choose Issue.
Follow the Prompts and check the box for "Automatically attach my log files".
This will take a few mins to upload usually, but the team will get the info and can look into any possible causes.
They may or may not write back depending on what they need.