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‎02-11-2020 09:17 AM

HP Recommended
Product: OMEN by HP 875-1007na Gaming PC - NVIDIA® GeForce RTX™ 2080 ti Ti
Operating System: Microsoft Windows 10 (64-bit)

Hello nice to meet you,i could not get my command center to change the color,so i uninstalled the app and went to download it again to try and solve the problem but it says i already have it installed ,,,and i don,t Can you help please many tanks as always

 

1 REPLY 1

‎02-13-2020 01:20 PM

HP Recommended

@DENJAME Greetings from the HP Community!

 

Here's what you need to do:

 

Click here to download the latest OMEN Command Center to resolve this issue.

If the issue persists, Click here to find and install the Bios and chip-set driver updates,

 

If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.

The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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