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×InformationHP Solution Center Adobe Flash player error
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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Omen control app not working
09-10-2017 06:01 AM

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Hello ,
09-11-2017 02:40 PM

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Greetings @Stars83,
Thanks for the post.
I understand that you are unable to change the color of the desktop, is that right?
Kudos to you for trying to troubleshoot the issue on your own.
Not to worry, I will be glad to assist you.
Were you able to change the colors before as that feature is not available on all computers?
Recommend you install HP System Event utility from this link and let me know if it helped.
Keep me posted.
Chimney_83
I am an HP Employee
09-13-2017 05:34 AM

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I understand that you are unable to change the color of the desktop, is that right?
Right
Were you able to change the colors before as that feature is not available on all computers?
Yes , with omen control version 1.1.1
09-13-2017 06:02 AM

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See here:
https://h30434.www3.hp.com/t5/Gaming-Desktops/Re-Omen-Light-Control-issues/td-p/6249949
And more details here:
Needless to say, it's still unresolved (at least for me)!
09-13-2017 06:31 AM

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Thank you for the info; I can confirm that
09-14-2017 02:08 AM

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So you confirm that in order to fix it you simply restored the OS from recovery media / partition and Omen Control works okay. This is not a bad idea but it's rather inconvenient one (at least for me) to get such a small issue fixed.
Is this Win10 Anniversary Update that you have installed on your PC if I may ask?
I wonder for how long it will work though as inevitably something that was installed along the line since I got my PC (either MS or HP driver / utility update) breaks it and Omen Control no longer works correctly on Win10 Anniversary Update.
Last comment: few people confirmed that once Creators Update (this is the instance installed from Media Creation Tool that was mentioned in one of the threads) is installed, problem goes away. Again, I wonder for how long.
At this moment of time I merely await MS notification that my PC is ready to be upgraded to Creators Update.
09-14-2017 05:55 AM

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I confirm what you have said , and the procedure i have done ;
After recovery system (trought hp recovery manager) i have update windows 10.
Now versione installed is : Windows 10 Home version 1703.
Hp Omen control version 1.1.1 work perfectly .

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